Refund policy
Return of Goods
10.1. Quality goods may be returned within 14 days from the date of their receipt. Defects in sold low-quality goods shall be eliminated, low-quality goods shall be replaced, and returned in accordance with the provisions of the Civil Code of the Republic of Lithuania.
10.2. When returning goods, the following conditions shall be observed:
10.2.1. The returned goods must be in their original, neat packaging (this clause does not apply in the case of a low-quality product being returned);
10.2.2. The product must not have been damaged by the Buyer;
10.2.3. The product must be unused and in its original condition: the label is not damaged, the protective film is not torn, etc. (this clause does not apply in the case of a defective product being returned);
10.2.4. The returned product must be in the same configuration as the one received by the Buyer (this clause does not apply in the case of a defective product being returned);
10.2.5. The Seller has the right to refuse to accept the goods returned by the Buyer if the conditions for returning the goods were not met;
10.2.6. The return of the goods is carried out in the manner established by the Seller within 14 (fourteen) days from the date of receipt of the goods (this clause does not apply in the case of a defective product - in such a case, the return of the goods is carried out within the statutory warranty period);
10.3. Return and exchange of goods of suitable quality shall be carried out in accordance with Part 1 of Article 6.22810 of the Civil Code;
10.4. The money paid for the goods accepted by the Buyer but later refused shall be returned to the Buyer's account
no later than within 5 (five) days from the date of return of the goods to the Seller, unless the Seller and the Buyer agree otherwise.