Argo-Rower 295

1. Manufacturer’s warranty

1.1. ARGO DRIVE boats are covered by a manufacturer’s warranty of 3 (three) years from the date the goods are delivered to the buyer.

1.2. The warranty covers manufacturing and material defects of the tubes, seams and glued joints, keel, floor and transom.

1.3. Valves, seats, glued-on fittings and components subject to wear in use are covered against manufacturing defects for 2 (two) years. These include handles, oarlocks, oar holders, D-rings, the towing eye and transom brackets, as well as oars, the pump and other accessories included in the set. Wear and damage arising from use, fitting and removal are not covered.

2. Exclusions

The warranty does not apply in the following cases.

• Mechanical damage, including punctures, cuts, tears and abrasion caused by foreign objects.
• Damage resulting from inflation above the working pressure stated in the specifications, or from the use of inflation equipment not intended for this boat.
• Exceeding the maximum load, number of persons, motor power or motor weight specified for the boat.
• Failure to follow the rules of use, maintenance, transport and storage, including storing the boat wet, dirty or near heat sources.
• Changes in appearance caused by ultraviolet radiation, chemicals or environmental exposure, and normal wear and tear from use.
• Repairs, structural modifications or installation of additional equipment without the prior consent of the seller. Minor repairs with the repair kit supplied with the boat are permitted.
• Use of the boat for rental, commercial or competitive purposes.
• Damage resulting from accidents, collisions, grounding, fire or force majeure.

3. How to make a warranty claim

3.1. To make a warranty claim, write to info@argo-drive.com. State your order number, describe the defect and attach photos or a video. Your order number or invoice serves as proof of purchase. No warranty card or original packaging is required.

3.2. We will review your claim and reply within 14 (fourteen) days.

3.3. If the claim is accepted, we will repair the boat in Lithuania or replace it with a new one at our expense. If repair or replacement is not possible, we will refund the price of the goods. Shipping costs in both directions are borne by the seller.

4. Statutory rights of the consumer

This warranty is a voluntary commitment of the seller. It does not limit or exclude the rights granted to the consumer by the laws of the country of residence. In particular, if the goods do not conform to the contract, the consumer is entitled to a free repair or replacement from the seller and, where provided by law, to a price reduction or termination of the contract.

5. 14-day returns

5.1. Goods ordered online may be returned within 14 (fourteen) days of receipt without giving any reason.

5.2. Before sending the goods back, notify us of your decision at info@argo-drive.com.

5.3. The goods must be returned complete, with all accessories and in packaging that protects them during transport.

5.4. Return shipping costs are borne by the buyer.

5.5. We will refund the price of the goods and the original delivery cost (at the cheapest standard rate) within 5 (five) business days of receiving the goods.

5.6. The buyer may unpack and inspect the goods to the extent necessary to establish their nature, characteristics and functioning. If the goods have been used beyond this, for example on the water, the seller may deduct the amount by which their value has diminished.

5.7. Goods with a manufacturing defect are returned under sections 3 and 4, and shipping costs are borne by the seller.

6. Warrantor

UAB Abekso Grupė
Talino g. 10A, LT-05200 Vilnius, Lithuania
Company code 303295587
VAT number LT100009144414
Tel. +370 661 36531
info@argo-drive.com