Full range of Hidea outboard motors is covered by a warranty of 3 years or 300 hours whichever comes first from the date of purchase.
Warranty does not cover defects of the product if:
— The product was purchased from unofficial Hidea dealers, who are independently liable to the consumer in accordance with Lithuanian Law;
— Untimely maintenance;
— Damage to the product is caused by force majeure (fire, earthquake, flood, etc.) or the actions of third parties;
— Violations of the rules of operation, storage and transportation of the product were committed;
— Disassembly, adjustment, repair or structural changes were made to the product without the participation of a service center representative;
— There has been wear and tear on spare parts and consumables, such as: motor or transmission oils, fuel and air filters, spark plugs and other parts with a limited service life.
The dealer has the right to cancel or limit the warranty on Hidea outboard motors in connection with making structural changes to the motor design independently or at an unofficial service center, as well as untimely application under the warranty to the service center.
In case of self-repair, spare parts can be ordered from the nearest service center or from a dealer. Addresses and locations can be found in the section Where to buy.
Some problems can be fixed on your own:
Return is accepted within 30 days of receipt after you fully explain the problems. Please allow up to 5 business days for returns to be processed. All motors must be returned in original packaging, including all accessories. Such as fuel tank assy, fuel hose with connecter, impeller assy and etc. Consumers are responsible for charges associated with shipping of returning items.