Privacy policy

1. Introduction
Welcome to www.argo-drive.com, operated by UAB Abekso Grupė. We are committed to protecting your privacy and ensuring that your personal data is handled securely and responsibly. This Privacy Policy explains how we collect, use, and safeguard your information when you make purchases through our online store, in compliance with the General Data Protection Regulation (GDPR) and other applicable laws.

2. Legal Basis for Processing Personal Data
We process your personal data based on the following legal grounds:

• Contractual necessity – To process and fulfill your orders
• Legal obligation – To comply with financial and tax regulations
• Legitimate interest – To improve our services, prevent fraud, and ensure security
• Consent – For marketing communications, where applicable

3. Information We Collect
When you place an order through our website, we may collect the following personal data:

• Full name
• Personal identification number (if required by law)
• Contact details (email, phone number, address)
• Billing and shipping information
• Bank card details for payment processing (processed securely through third-party payment providers)
• Order history and transaction details
• Any additional information necessary for order fulfillment and customer service

4. How We Use Your Information
We use your personal data to:

• Process and fulfill orders
• Manage payments and prevent fraud
• Provide customer support
• Deliver marketing communications (only with your consent)
• Improve our website and services
• Comply with legal and regulatory requirements

5. Sharing Your Information

• We do not sell your personal information. However, we may share your data with:
• Payment service providers to process transactions securely
• Logistics and delivery partners to ensure proper delivery of your orders
• Legal authorities when required by law
• IT service providers who assist in website maintenance and security

6. Data Retention
We retain your personal data only for as long as necessary for the purposes outlined in this policy, unless a longer retention period is required by law:

• Order and transaction data – 5 years (as required for tax and financial records)
• Customer support inquiries – 2 years from the last interaction
• Marketing communications – Until you withdraw your consent
• Cookies and analytics data – As per our Cookie Policy

7. Your Rights Under GDPR
You have the following rights regarding your personal data:

• Right to access – Request a copy of the personal data we hold about you
• Right to rectification – Request correction of inaccurate or incomplete data
• Right to erasure – Request deletion of your personal data (subject to legal obligations)
• Right to restrict processing – Request limitation on how we process your data
• Right to data portability – Receive your data in a structured format
• Right to object – Object to processing based on legitimate interest or for marketing purposes
• Right to withdraw consent – Withdraw your consent for marketing at any time

To exercise these rights, contact us at info@argo-drive.com. We will respond within 30 days in accordance with GDPR requirements.

8. Data Security
We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, or disclosure. All payments are processed through secure, PCI-DSS-compliant third-party providers.

9. Cookies and Tracking Technologies
Our website uses cookies to enhance user experience and analyze site traffic. By using our website, you consent to the use of cookies as described in our Cookie Policy.

10. Data Transfers Outside the EU
If we transfer your data outside the European Economic Area (EEA), we ensure appropriate safeguards are in place, such as standard contractual clauses approved by the European Commission.

11. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on our website with the updated date. We encourage you to review this policy regularly.

12. Contact Us
If you have any questions or concerns about this Privacy Policy, or if you wish to exercise your rights, please contact us at:

UAB Abekso Grupė
Company code: 303295587
VAT number: LT100009144414
EORI: LT303295587
Legal address: Viršuliškių g. 53C-111 Vilnius, LT-05126 Lithuania
Showroom: Talino g. 10A, Vilnius, LT-06231 Lithuania
Mailing address: Talino g. 10A, Vilnius, LT-06231 Lithuania
Website: www.argo-drive.com
Email: info@argo-drive.com
Phone: +370-661-36531, +370-612-23167