Full range of Haibo electric motors is covered by a warranty of 2 years from the date of purchase.
Warranty does not cover defects of the product if:
— The product was purchased from unofficial Haibo dealers, who are independently liable to the consumer in accordance with Lithuanian Law;
— Untimely maintenance;
— Damage to the product is caused by force majeure (fire, earthquake, flood, etc.) or the actions of third parties;
— Violations of the rules of operation, storage and transportation of the product were committed;
— Disassembly, adjustment, repair or structural changes were made to the product without the participation of a service center representative;
The dealer has the right to cancel or limit the warranty on Haibo electric motors in connection with making structural changes to the motor design independently or at an unofficial service center, as well as untimely application under the warranty to the service center.
In case of self-repair, spare parts can be ordered from the nearest service center or from a dealer. Addresses and locations can be found in the section Where to buy.
Return is accepted within 30 days of receipt after you fully explain the problems. Please allow up to 5 business days for returns to be processed. All motors must be returned in original packaging, including all accessories. Consumers are responsible for charges associated with shipping of returning items.